The Telecom Handbook
Understanding Telephone Systems & Services
by JANE LAINO
Understanding Telephone Systems & Services
by JANE LAINO
Table of Contents
PART I Telecommunications Systems Chapter 1 – The Telephone
Chapter 2 – Your Business Telephone System The PBX
Chapter 3 – Purchasing a PBX
Chapter 4 – Your Call Center Telephone System The ACD
Chapter 5 – Voice Mail and Automated Attendant
Chapter 6 – Call Accounting and
PART II Telecommunications Convergence
Chapter 7 – Convergence of Voice and Data
Chapter 8 – Interactive Voice Response Systems
Chapter 9 – Fax Servers
PART III Telecommunications Transmission and Outside Lines
Chapter 10 – Outside Lines
Chapter 11 – Transmission
Chapter 12 – Cable
PART IV Telecommunications Industry
Chapter 13 – Understanding the Telecommunications Industry
Chapter 14 – Historical Perspective on The United States Telecommunications Industry
Click Here To Download
0 comments:
Post a Comment