Telecom for Dummies
byStephen P. Olejniczak
John Wiley & Sons 2006
byStephen P. Olejniczak
John Wiley & Sons 2006
Table of Contents
Part I - The ABCs of Telecom ServiceChapter 1 A Buyer’s Scoop on Telecom
Chapter 2 Making (And Living with) Telecom Decisions
Chapter 3 Getting Around the Telecom Neighborhood
Part II - Reviewing Telecom Products and Prices
Chapter 4 Understanding Dedicated Service Requirements
Chapter 5 Meeting Toll-Free Service, the Red-Headed Stepchild of Telecom
Chapter 6 Getting the Non-Accountant’s Guide to Your Phone Bill
Part III - Ordering and Setting Up Telecom Service
Chapter 7 Ordering Regular Phone Lines and New Long-Distance Service
Chapter 8 Ordering Dedicated Service
Chapter 9 Ordering Toll-Free Service
Chapter 10 Activating Your Dedicated Circuit and Toll-Free Numbers
Part IV - Taking Care of Your Telecom System
Chapter 11 Maintaining Your Telecom Services
Chapter 12 Troubleshooting Switched Network Issues
Chapter 13 Troubleshooting Your Dedicated Circuits
Part V - What’s Hot (Or Just Geeky) in the Telecom World
Chapter 14 Transferring Data, Not Just Voice Content
Chapter 15 Riding the Internet Wave: VoIP
Part VI - The Part of Tens
Chapter 16 Ten Acronyms and What They Really Mean
Chapter 17 Ten Troublesome Telecom Traits to Avoid
Chapter 18 Ten Places to Go for Hints and Help
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